When you buy a BISSELL product, you help save pets, too. I get a refund after weeks and it is only for the vacuum! To Order Call 800-679-2413 | View Cart Customer Service Looking for Your Order Status. WOW. Our content is intended to be used for general information purposes only. I will NEVER EVER buy another Bissell product as long as I live and that's too bad, because when it worked, I loved it. I have contact more than 3 service center so far. There is no authorized dealer in my state. Leaves the floor filthy! I asked kindly to speak with a manager/supervisor. US. Visit this website www.bis sell.com. Fingers crossed the product makes up for the above. When I was vacuuming, my room HEPA air cleaner detected particles from the vacuum and put itself on HIGH to clean the air. It all well me keeping on phoning like asked but wears my carpet cleaner ?.have all your warehouse staff gone on strike ?i will never recommend bissell or bissell uk to anyone .ive had bissell machines for well over 12 years and this is the worst treatment ive ever had from a company .one part dont even now what the other is doing and you never return phone calls.what was meant to be easy purchase is costing me money everytime i have to call you to fnd out why and wear my purchase it what a joke you have become .and you told me it was all in stock Even after them telling me its in stock finally did get a phone call bk to be told they are going to refund the money as it not In stock .so all In all .Bissell your uk company is total crap .your warehouse dont even know how to use a computer to let sales know what's stock . The typical BISSELL Customer Service Representative salary is $41,001. But here we are. But that's not an issue. Bissell Poor Customer Service! I paid $200 for this crap. It will NOT pull the water out of the carpet!! Find helpful customer reviews and review ratings for BISSELL Crosswave All in One Wet Dry Vacuum Cleaner and Mop for Hard Floors and Area Rugs, 1785A, Green at Amazon.com. I most recently used the Bissell ProHeat 2x Revolution. Find a BISSELL Authorized Service Center near you. I sent both the vacuum cleaner and the extra bags in the same box, so the refund could be processed all at once. The Bissell Healthy Home 16N5 is the newer version of the Bissell Healthy Home 5770 vacuum and reviews and ratings from consumers are average at best. The unit is well marked and the directions are clear and easy to understand, making it so you can be cleaning within minutes. We’ll start sending you the news you need delivered straight to you. Very arrogant people! I’ve only had this machine for a few weeks now and it’s already not working. This estimate is based upon 3 BISSELL Customer Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Our Customer Service Department is here to help in any way we can. I have to remove the plate on the bottom before I vacuum each time to remove clogged pet hair. I had purchased a Bissell Pro-Pet Vacuum cleaner and after being used for approx 10 times it has stopped working. Performance is also very good. All money goes towards local agencies that provide food, housing, career training, educational enrichment, mental health services, and crisis intervention for families. I have had two Bissel pet vacuums and both have been rubbish.They start off well then the suction stops.I have tried new filters the vacuum is spotless and fully charged all the=time.I give up now and will buy another make.Bissel are not answering their phones for customers . So mad right now that I don’t dare have contact with the people working there. Skip Navigation. Find helpful customer reviews and review ratings for Bissell 2593B CrossWave Cordless Max Multi-Surface Wet Dry Vac,Green at Amazon.com. Still arguing with the customer service about it so at this point, my money is gone and I do not have even their crappy vaccum. Cathy Bissell you are worthless, and you sell defective products. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. The Bissell CrossWave is very easy to use and good at its job with only one minor hangup. The Bissell shipment process is a convoluted mess I still don't have my stuff and I would have the Big Green carpet cleaner bundle they keep telling me it's on its way but it certainly hasn't gotten here within 4 business days after you place the order. Your contact information. It would work good one time, then the next it wouldn’t. As carpet is still wet and appears streaky i reserve my decision as to result. Even when it suctioned for about 10 minutes, the suction was so weak it would pull much water back into the bladder dirty water system. I packed up the vacuum & sent it back to Bissell. used it a total of 4 times. Bissell products are now sold all over the world, but there is a very strong network of customer service providers in North America especially. Bissell's Hideaway: Poor customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. We offer hundreds of answers to ... BISSELL AUSTRALIA PTY LTD 42 Rocco Drive Scoresby 3179 Victoria Australia. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I have a family of 2 young children and 3 dogs; we need a carpet cleaner on a regular basis. I purchased a pro heat 2x a few years ago and nothing but problems since. Be the first one to find this review helpful. I just hope my floor beneath the carpet does not swell up and be permanently damaged from the water that is still just sitting there. Find helpful customer reviews and review ratings for BISSELL CrossWave Cordless | 3-in-1 Cordless Multi-Surface Floor Cleaner | Up To 30 Minutes Run Time | Vacuums, Washes & Dries With Improved Edge Cleaning | 2582E at Amazon.com. It was returned a few days later without notice and no correspondence as to what was done ... neither their U.K. CEO or US CEO Mark Bissell respond to customer complaints or even have a CEO Team. Helpful 2 people found this review … No refund was initiated by Bissell until I called them on 11/30. The items arrive separately. Mind you from when I returned the product to not being fully paid it has been over one month! For bare flooring, a two- to seven-amp vacuum is usually sufficient. Bissell Customer Care Information . Now reading these reviews I'm worried that if I have a problem, the 6 year guarantee stands for nothing! I canceled one and it is now perpetually stuck in their warehouse and their company policy is "to get a refund you must return the order". I'm addition the lights for water indication did not go on because no water was coming out!!!! Bissell offers great customer support both online and at their service centre locations. It stopped working in April. Useful. Please do not buy this piece of weak junk. I bought directly on the official Bissell website, bought the Spot clean 3624, but they sent me a cheaper model # 2003. Half of the living room is a wet mess. Fantastic results. Reply. First, I was shocked by how dirty and filthy that machine was. My $400 Bissell has failed. It is now 12/10 and no refund yet. ConsumerAffairs is not a government agency. What dandy customer service! I contacted Walmart to return because I was not aware that the purchase went through another seller, they told me that I needed to go through Bissell directly, I did and I was told that because it was past the 30 days they would NOT give me a refund!! 1.8. www.bis sell.com. Find helpful customer reviews and review ratings for Bissell Aero Vac 2-in-1 Bagless Stick Vacuum Cleaner (Grey) at Amazon.com. It has been almost three weeks. Considering I’ve only had the machine for a few weeks; I’ve been a “Bissell loyalist”; and, I need a carpet cleaner on a regular basis, someone would think they would send a new one or give the means of attaining a new one fairly quickly, but no such offer was given. Time and time again struggle with it. Do you agree with BISSELL's TrustScore? I will have to go rent a cleaner. How many stars would you give BISSELL? United States. Bissell Poor Customer Service! We would like to help in any way we can. This year, 98% of Associates participated and we achieved 113% of our goal amount! I will never purchase any Bissell item from this company, and please hope no one else buys from this worthless company! Customer service HORRIBLE and the product is trash, you are better off mopping the old way. I purchased this machine on 9/12/20. Due to the type of carpeting my home has, I decided this time to use the pet pro heat, which worked very well, until it began to overheat and went on to begin smoking from the motor. Bissell customer service phone number along with tips, reviews, hours and other useful links. Bought this vacuum in January 2020. I used my card again and they charged two orders. Nebulous company, bad customer service. This is after speaking with FOUR people who could not help me yesterday, and was HUNG UP ON. Warehouse dont commuicat with anyone but them self's. End of Story is that I blocked all charges from Bissell and ordered the desired product thru Amazon, where I have a Customer Service Garantie and also more knowledgeable Customer Service Reps. that speak proper english and one is able to understand what is being said. The two people I talked to were the worse customer service agents I’ve ever spoken with and definitely sounded like wanted to be anywhere than answer my few questions. No email support exists (using COVID as excuse) and warning ls about extremely long wait times on phone as well as these reviews has kept me from calling thus far. This is the worst customer service I have ever had. Bad Company. Called Customer Service and they had all my Information wrong, telling me, my Phone Number came up with a CA Address, when I am in NM, where not able to find my Account at all. Product was crappy and didn't hold more than 15mts charge. Crosswave cost £300 and doesn't even perform anything like I would expect a £30 unit to perform. My living room carpet is soggy, dirty and I have company coming tomorrow. At present I have no way to return these Bissell items unless I'm willing to spend an insane amount of money to pay the return shipping myself!!!! You can reach us by phone, email and through our active social media channels such as twitter, instagram, facebook, and pinterest. We cleaned our kids' mattresses which had some wee marks, all gone. You've already flagged this tonya jesse 1 review. In the past we used to order service with Rainbow cleaner (which is very expensive if you wanted to buy it yourself) For the price of a single service which we would have to pay, we have purchased the machine with the detergents and cleaned everything we could and needed refreshment :) Amazed. Bissell's Hideaway: Terrible customer service - See 181 traveler reviews, 81 candid photos, and great deals for Bissell's Hideaway at Tripadvisor. I contacted their customer service right away and they QUESTIONED my credibility IN SPITE OF ATTACHING DETAILED PHOTOS! When I receive the vacuum cleaner it was VISIBLY used as there was damage, scratches, and even dirt on the wheels and hose. I am practically in tears. Read honest and unbiased product reviews from our users. Bissell homecare also referred to as Bissell Inc. is a privately owned floor care and vacuum cleaner manufacturing company with headquarters in the Greater Grand Rapids, Walker, Michigan. When I told them my paperwork stated to call Bissell, I was also told I could buy the parts and fix it myself!!! Got the Bissell Proheat carpet cleaner on Dec. 23, 2019 at Walmart. Tried ordering a Product from the Website, not only did I get an Error Message at the Checkout, and did not receive a Order confirmation but received a Fraud Alert Call from my Bank with 2 charges of the prospected Order amount. So I called Customer Service and asked to return it back. My Bissell Crosswave floor cleaner purchased here in the U.K. started making a burning smell. It’s the worse cleaner Ever. The long cord lets you cover lots of floor space. While lighter than the 5770 this is still a fairly heavy vacuum cleaner. I bought a Bissell pro heat 2X Lift-Off. The service team in South Africa arranged collection. Bissell vacuums range in power from two to 12 amps. Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About BISSELL Reviews 174 • Poor . ... That’s why BISSELL is pet owners’ #1 choice. Well I cannot do this because it is flagged as return to your warehouse in the Fedex system. Bissell deep cleaning machine renting — Horrible customer service I went to Rona to return the deep cleaning machine I have rented from them. See reviews below to learn more or submit your own review. Bissell’s upright models fall right in the middle. Unsubscribe easily. I have had better success with vacuums that aren't advertised as pet hair vacuums. Spoke to SIX folks who could not help me today, and was HUNG UP ON. Send us a Message. Which I am not going to do. 0. | Read 21-40 Reviews out of 156 The furniture looks like new. Tried ordering from Website, DON'T DO IT! Support Activate a Donation Register a Product Blog. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. It is obvious they purposely rip off their customers, I am proof of it! Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Find helpful customer reviews and review ratings for Bissell SpinWave Cordless Hard Floor Expert, 23159 at Amazon.com. ordering online is a joke .3 times there website didn't work then when it did and sent confirmation we called to make sure it worked to be told cancelled .we then tried a different bank for the order to be accepted .then the real fun began .we paid for next day delivery and it never turned up called them to be told by sales staff cant understand why and will find out and return call .also will refund delivery .no one called back so we called again to be told the warehouse is busy. Ordered an upright vacuum online for my apartment. Please save your money and if you want a product rather is like it but actually cleans, there are more out there. Bissell’s stick vacuums typically have fewer amps, while Bissell canister vacuums are the most powerful. Read honest and unbiased product reviews from our users. Great customer service. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. For the SECOND time exactly the same thing ,,, collected and returned without notice or any correspondence! Get buying tips about Appliances delivered to your inbox. A link has directed you to this review. She explained the machine needs to be sent in for ‘diagnostics’. Read honest and unbiased product reviews from our users. I will be writing reviews everywhere and anywhere. Hire some decent staff!!! So thanks for waisting my time my money and thanks for the stress . In attempting to return the Crosswave Petrol I have spent the first half of the day on hold to Bissell with no answer and the rest of the day on hold with FedEx, again no answer. It was delivered on 11/20/20. Its lightweight design lets you go up and down stairs effortlessly. Now I need a new tank supposedly. However, the person in-charge of that facility clearly does not care for the customers in need. For more information about reviews on ConsumerAffairs.com please visit our 9M ago “Your customer service is really bad I've had it back in the cross wave I was billed several times the vacuum was broken I had issues with sending it to an authorized dealer to get fixed then I had trouble sending it back I had to spend over $30 for a”, Review # 1801064 Bought a brand new vacuum cleaner and three extra bags for it. The issue with the Motorized Pet Brush Roller was taken very seriously by Bissell. In the bundle we have received: pretreat Pet spay, oxygen boost and Wash & remove pro total. I called Bissell, as it was still under warranty, who told me to call Amazon, as that is where I purchased it, and then offered a discount on a new machine or I could take it to an "authorized repair" shop. Please AVOID at all costs .. so much hassle when anything goes wrong! www.bis sell.com. Read honest and unbiased product reviews from our users. Don't go near these people! All Rights Reserved. Read honest and unbiased product reviews from our users. I will never purchase another Bissell product again and I've learned my lesson not to throw away the box because the store would have allowed me to return it within 90 days with my receipt I would have had a new vacuum that same day. With your purchase of BISSELL products, BISSELL Pet Foundation helps bring furry family members home. The steamer stopped working after about 4 months. PLEASE don’t waste your money!! The Bissell Magic Stick Vacuum is great for maintaining floors and furniture quickly and easily.
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